mygeniusgift provides a variety of novel products, including kitchen products, outdoor products, pet products, beauty products, etc. These products can often meet people’s daily needs, so many people will buy them at mygeniusgift .
Is mygeniusgift legit or scam？
From a large number of customer feedback, we know that a large number of mygeniusgift products are shipped from China, and the transportation time is very long. Many customers took two months or even three months to receive the products, which is simply crazy So I think mygeniusgift is not a legitimate website, at least it did not deliver theitems within 15 days as promised.
Where is mygeniusgift located
mygeniusgift says that the website is located at: 19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon, Hong Kong.
Note, however, by a large number of customer complaints reflect all mygeniusgift products from China, more precisely from the Chinese shopping site www.aliexpress.com
Mygeniusgift designers collections
Paypal and credit card are currently provided for payment
Mygeniusgift delivery time
Delivery time = order processing time + delivery time.
Order processing time: mygeniusgift only processes orders on Monday and Friday. Generally, it can be processed in two working days. If your order is paid on Thursday or Friday, it can only be processed on the next Monday and Tuesday.
Order delivery time: Free shipping worldwide for orders over $19.99
Countries that can be shipped to:
United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Hong Kong (China), Republic of Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand Blue, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Thailand, Sweden.
The approximate shipping time depends on each country:
United Kingdom, United States, Canada, Australia: You can expect your parcel to arrive within 7-14 working days.
Other: 10-15 working days.
But what needs special attention is: Please note that these are estimated delivery times only, therefore Mygeniusgift™ is not guaranteeing delivery dates.
Pay special attention to this sentence, mygeniusgift does not guarantee the final delivery time, which makes many people fooled.
Mygeniusgift return policy
You Can Get A Full Refund
If the product you’ve purchased is completely non-functional.
If you did not receive your product within 90 business days (South America) after the date that your order has been placed.
Please Note: Refund will go back to your account in 3-5 business days.
You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. Thank you!
DAMAGED ITEM / LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
ps：Many customers reported that they applied for a refund, but no one responded at all. Therefore, the refund policy of mygeniusgift was written well but not implemented.
Mygeniusgift complaints and feedback：
- Colorado says：
TOTALLY FRAUDULENT !They block your email messages and the phone number is NOT legitimate.DO NOT BUY ANY PRODUCTS FROM THIS FRAUDULENT, EVIL COMPANY !!!
- Mayo says：
It’s a scam. I never received my order, and was unable to reach them by phone or email. When I attempted to contact by email, I got a notification that my message was blocked.
- ahs says：
To let everyone that this web selling is totally scam, be careful what you pay to order will not be what you expected.
- pharls says：
DON’T ORDER ANY THING FROM THESE THEIVES They are just out too steal your money..
- Magnolla says：
ALL products are shipped from China. On the site MyGeniusGift, there are NEVER any reviews and that should tell you everything you need to know. Delivery can take as long as three months.
- Newberry says：
I made an order 6 weeks ago, when I inquired about it they blocked me from sending emails. This company is a scam!!
- susan says：
Don’t order the pedi Vac. Didn’t have a usb charging point and I still waiting for my refund for 2 weeks. It was meant to be a gift and the box was damaged and the product wasn’t useable. Trepidation and fear before I order and it was all confirmed. I have send them pictures as requested and nothing. Still waiting for my refund. FraudS