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About Princess Polly
Pricncess Polly is an online shopping website established in 2010. The company address is located in Australia. It mainly promotes its own clothes through Instagram celebrities. Of course, there are thousands of very fashionable clothes on the website, which attracts a lot of fans. .
What We Love About Princess Polly
● High-quality clothing, pricess polly always provides a large number of very good quality clothing
● Fashionable style, this is the strength of prices polly, and many new clothes are updated every day
● Affordable prices, this is what attracts me the most, I can always buy the clothes I like at a very cheap price
Princess Polly Reviews: What Do Customers Think?
On trustpilot, 1038 customers gave evaluations, of which 70% gave “Excellent” evaluations, and “Bad” evaluations accounted for 16%. Let’s take a look at how customers rate Pricess Polly.
5-star :
Gemma Langan：I have been a loyal customer for 3 years and never once had an issue!! Returns are easy if needed and the products are high quality! Shipping gets to me the next day which is always handy when i’m in a tight spot. The customer service is also incredible, when I had an issue it was solved quickly and they were very helpful. I recommend princess polly to everyone I know it is my favourite shopping site!
Georgia Decker：I love Princess Polly! I’ve shopped with them multiple times because they always have great quality clothing, trendy styles, and affordable prices. I also like shopping here because I’m 5’1” and 100 lbs and their size 0 is perfect for me.
lori pacheco：The ordering process was easy and simple. My items were of good quality and shipping was fast, came within three days.
1-star :
Nelly Grogan：When I bought a dress from them I had very high hopes due to the good reviews I had seen before, however when the dress arrived it looked nothing like the website. The material was very cheap (the label said made in China), and the dress was much longer than it appeared. You could probably get the exact same clothes for a fraction of the cost elsewhere. Furthermore, when I returned the dress I had to pay for the shipping, which was £16! Overall I feel scammed.
Lynsey Harvey:I used to love buying from them, always had fast shipping and great quality products. lately every time I order something it takes forever to come in or doesn’t come in at all. I ordered a shirt in Feb that didn’t come in and two dresses on Feb 30 that STILL haven’t come in and it’s March 30, also paid for 2 day shipping because I thought it could’ve been the shipping company’s fault, obviously isn’t the issue though
yulissa bonilla:The first time I ordered from princess polly was really good I received everything fast but this second time I’m really disappointed it take a long time to deliver my package and when I received is a WHOLE order incorrect I received other thing I didn’t order, but in the paper is the same number I called them emailed them but they haven’t do anything not ordering again.
Summary: Some customers buy goods of very good quality for the first time, and at the same time they will be transported very quickly, but they may encounter problems of poor quality or too slow transportation for subsequent purchases.
How to solve this problem? First of all, regarding the quality of the products, I suggest that you only buy products that have good sales. At the same time, you must read the customer reviews. Most of the products that are satisfied by customers are worthy of our order.
Secondly, for the logistics and transportation situation, I suggest that before placing an order, carefully read the transportation rules of the website or contact the customer service of the website.
Is Princess Polly legit？
Princess Polly is a legitimate website. Although a small number of customers are dissatisfied with their goods or transportation services, in general, this is only a small percentage of customers, and everyone can buy with confidence.
What is Princess Polly’s shipping policy?
United States:
● If the order amount is over $50, you can enjoy free shipping, and you can receive your goods within 3-5 days.
● If the order is less than US$50, then you need to pay an additional US$6.99 for shipping.
Canada: Basically, the service enjoyed by customers in the United States is the same.
● If the order amount is over $50, you can enjoy free shipping, and you can receive your goods within 3-5 days.
● If the order is less than US$50, then you need to pay an additional US$6.99 for shipping.
Europe:
Applicable to Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Norway, Spain, Sweden and Switzerland: You can enjoy free standard delivery (plus the duties/consumption tax/tax paid at checkout) for spending over $50 USD (€50 EUR)
Orders under $50 USD: Flat fee of $10.00 USD
More detailed shipping policy can be read: https://us.princesspolly.com/pages/shipping-information
What is Princess Polly’s return policy?
●Items can be returned 30 minutes after delivery for exchange, gift card or redemption.
●The items must be received in their original condition-unworn, unwashed and all labels are still attached.
●For hygiene reasons, returns of cosmetics, earrings, underwear and beauty tools (including makeup brushes, sponges and hairdressing tools) are not accepted.
A more detailed return policy can be read: https://us.princesspolly.com/pages/returns-exchanges
What is Princess Polly’s customer service contact information?
Phone: +1 323-543-7376 (Mon-Fri, 9am-5pm PST)
Email: Please submit via Inquiry Form, and we’ll get back to you within 3 business days
More detailed customer service contact information: https://us.princesspolly.com/pages/contact-us