Are you shopping at shein? Did you not receive your order for a long time? If you search “shein shipping reviews” on google, you’ll find a lot of people complaining that they can not track their orders and said shein is a scam. So where is my order?
But if you look at Shein’s ranking on similarweb you will find that it is 3000 of Global Rank and 20 million visitors one month, so I do not think shein is a scam. Does a scam site have such a high ranking? Does a scam site can exist for so long time?
Shein sends thousands of packages to the worldwide every day, this article will tell you how to track your order.
There are two shipping methods in shein, Standard and Express:
Standard shipping is that when your order reach $59, you can get the service for free, and it will take 5-10 days to reach your city. If your order doesn’t reach $59, then you’ll have to pay $6.99 for shipping.
If you order amount more than $99, then you can choose Express shipping, shipping time is 3 to 5 days, and if you order is less than $99, but you want to choose Express delivery, so you need to pay the shipping fee of $12.9 and you must contact with the customer service tell them which express methods do you need.
How to track my order?
Firstly, login your shein account and click my orders. In my orders, you can see the status of the order, click view details, and if your order is the sheipper state, you can click track to see your order there.
I will tell you another way to tracking your orders, you can use https://www.17track.net, type in your shein order shipping numbers, if you do’t know you can contact with the shein customer services.
When you have just placed the order, because the item need to be packed to be sent to the shipping company, so it need 1-2 days to update the logistics information.
Special cases about order tracking
But there are still some special cases that you can not track your orders, now I will give you some examples.
Some country can not give the information update when the parcel arrives at the local post office.
If your parcel is checked by the customs, the information may not update in time.
If you choose the flat rate shipping methods, the logistics may update late, you can check it after some days more.
Please kindly note that if you can not get any logistics information after 7-10 days after shein ship it, you can contact Shein customer service to help you.
Of course you have some others questions with shopping in shein, you can also contact with the customer service to help you.